Sun West Bank Privacy Policy & Customer Information Security Principles
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Recognition of a Customer's Expectation of Privacy
At Sun West Bank we recognize, respect and protect the personal privacy rights of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers' information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal information, as well as personal information of all consumers who visit our bank and website.
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Nonpublic Personal Information We Collect
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income.
- Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage
- Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
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We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as
permitted by law.
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Former Customers
If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
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Disclosure of Nonpublic Personal Information
Sun West Bank currently does not reveal specific information about our customers or their transactions to unaffiliated third parties except as listed below:
- Non-financial companies that perform support services for us, such as data processors, technical systems consultants and programmers, check printers, or companies that help us market our own products to your.
- Financial institutions such as insurance companies or lenders that are acting under joint programs with us, and provide financial services that are different than those we provide to you.
- Others as permitted or required by law such as credit bureaus, government entities, in responding to subpoenas and other legal processes, and those with who you have requested us to share information.
We reserve the right to disclose in the future nonpublic personal information about you to affiliates of Sun West Bank, as well as nonaffiliated financial institutions such as insurance companies or lenders, when they are acting on our behalf, or acting jointly with us to provide financial services that are different than those we provide to you.
It is important to note that we do not share customer information with companies that market non-financial products unless you specially permit us to do so.
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Restrictions on the Disclosure of Account Information
Sun West Bank does not reveal specific information out our customers or their transactions to unaffiliated third parties for their independent use, unless the information is provided:
- To help complete a customer-initiated transaction
- To help administer the institution's bona fide business
- At the customer's request
- To comply with a legal requirement (i.e., subpoena)
- To a reputable information reporting agency (i.e., credit bureau) or
- After the customer has been informed about the possibility of such disclosure through a prior communication and is given the opportunity to decline (i.e., "opt out")
In the event that the Bank begins to share customer data other than as listed above, the customer will be notified and presented with the opportunity to "opt out," whereupon that customer's personal data will not be shared.
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Maintaining Customer Privacy in Business Relationships with Third Parties
Whenever Sun West Bank does provide specifically identifiable customer information to a third
party, Sun West Bank insists that the third party adhere to similar "Privacy Principles" that
provide for keeping such information confidential.
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Maintenance of Accurate Information
Sun West Bank has established procedures to ensure that our customer's financial information is accurate, current and complete in accordance with reasonable commercial standards. Sun West Bank will respond in a timely manner to customer requests to correct inaccurate information.
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Protection of Information via Established Security Procedures
Sun West Bank maintains appropriate security procedures regarding unauthorized access to customer information.
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Limiting Employee Access to Information
Sun West Bank restricts access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Sun West Bank will educate our employees about the importance of confidentiality and customer privacy. Employees will be appropriately disciplined for any failure to comply with these Privacy Principles”.
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Disclosure of "Privacy and Customer Information Security Principles" to Customers
Sun West Bank will make these "Privacy and Customer Information Security Principles" available to our customers to give them a better understanding of our commitment to safeguarding confidential and private information.
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Special Information Applicable to Electronic (Internet) Banking
Sun West Bank's "Privacy and Customer Information Security Principles" will apply to customers' confidential and private information with regard to both traditional and non-traditional (i.e., Internet) banking activities. However, due to the unique nature of the Internet and the ease with which information can be exchanged, Sun West Bank feels it is important for customers to be aware of the unique issues surrounding Internet Banking.
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Disclosure of "Privacy and Customer Information Security Principles" to Customers
Sun West Bank will make these "Privacy and Customer Information Security Principles" available to our customers to give them a better understanding of our commitment to safeguarding confidential and private information.
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To Better Serve Internet Banking Customers
Sun West Bank collects generic information about visitors to our website. This information includes the date and time of access, the Internet service provider's address, the web browser used, and the visitor's physical location.
Sun West Bank requires customers to utilize specific passwords for access to confidential and private information. Sun West Bank reminds customers of their responsibility to safeguard login IDs and passwords. In addition, commercial customers should carefully screen those employees to whom user IDs and passwords are granted.
Sun West Bank utilizes encryption, firewall, router, third party verification procedures and other security software and hardware to help prevent unauthorized eavesdropping of and access to customers' confidential and private information.
Sun West Bank utilizes virus protection software to help prevent the spread of computer viruses.
Sun West Bank reminds all of our customers that links in the institution's websites can be found to websites not under our control. These websites will not necessarily comply with Sun West Bank's "Privacy and Customer Information Security Principles" and security standards.
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Comments or Complaints by Customers
Any comments or complaints about this policy, any privacy-related issue or any inaccuracy in customer data can be made by contacting:
Sun West Bank
Compliance Manager
5830 West Flamingo Road
Las Vegas, Nevada 89103
702/949-2265
CustomerService@SWBNevada.com
Sun West Bank reserves the right to make changes to this policy and to related procedures at any time
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SUN WEST BANK IS COMMITTED TO REMAINING INDEPENDENT AND SERVING NEVADA AS A PREMIER BANKING ORGANIZATION
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